The 2024 Employee Engagement Playbook for Retailers

5-step plan for building an effective employee engagement strategy

Four years—that’s currently how long a retail employee sticks around before looking for new opportunities (Gallup 2024). But it wasn't always this way and median employee tenure has dropped 10.9% since 2012.

Discover the insights and tactics to uncover how retailers can engage and enable every single worker in their organisation—from checkout to distribution—at any scale.

Unlock the full playbook

Explore a new framework for boosting employee performance, capability and confidence, and the critical role L&D, and HR teams must play in fostering an engaged workforce.

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54%

of retail managers are feeling burned out every day

47%

of retail workers believe that empathetic leadership is a top driver of worker happiness and success

59%

of employees worldwide are disengaged

18%

of employees worldwide are actively disengaged

5-step plan for building an effective employee engagement strategy

Unlock the full playbook

A learning-forward approach to employee engagement

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